Leaders in the Private Security Industry

DK SECURITY is a leading provider of uniform security services and striving to continuously raise the standards in the private security industry.  We provide highly trained uniform security officers to major corporations, private entities, non-profit agencies, public arenas  and U.S. and State agencies for a variety of security needs.

Our officers receive rigorous, specialized training in security services including patrol, surveillance, investigation, traffic enforcement, firearms and fire safety, and management of emergency situations. All officers undergo an extensive background screening, psychological testing, routine drug testing, and thorough employee performance evaluations.

areas of specialization

  • Arenas and Stadiums
  • Convention Centers
  • Airports
  • Hospitals
  • Homeland Security
  • Distribution Centers
  • Manufacturing Facilities
  • Governmental Buildings
  • Military Bases
  • Colleges and Universities
  • K-12 Schools
  • Courthouses
  • Banking Facilities
  • Homeland Security
  • Retail Settings
  • Festivals
  • Asset Transfers
   

The Security Partnership with DK

DK Security's owner, company officers and senior management team are actively involved in the daily operations allowing clients the ability to enjoy a partnership with our management team.  Our team is comprised of individuals with unmatched experience and credentials who provide close, hands-on service, frequent face-to-face client meetings, crisis management, close mentoring and supervision of the officers, and close relationships with many local law enforcement agencies throughout Michigan.

24 Hour Command Center

DK Security operates a 24 hour central command center which is staffed 365 days per year. Our officers working in the field and our clientele have access to our management team 24 / 7 via this command center to request support or assistance with emergencies.  Our team is equipped to monitor 24 / 7 terrorist alerts, severe weather alerts and international crises and is able to dispatch additional security personnel and management as needed within minutes.

Quality Control Program

DK Security maintains a formal quality assurance program to monitor the quality of uniformed security services through a combination of secret shoppers, site inspections, tracking devices, client feedback surveys, employee reviews, contract compliance officers and formal research. 

SECRET SHOPPERS:  We conduct a secret shopper program with trained undercover investigators from DK’s Loss Prevention division.  DK’s secret shoppers interact with our officers as if they are a patron and report the results of the visit to the Operations Manager and HR Director immediately.  The secret shoppers are specifically evaluating the officers’ level of security awareness, greeting, posture, proactive customer service approach, and uniform appearance.

SITE VISITS:  In addition to the secret shoppers, our managers conduct unannounced and announced site inspections on varying shifts to ensure the officers are properly outfitted, on task and performing adequately.  Our managers review activity logs and incident reports during these visits and continually assess the officers’ knowledge of the site requirements. 

GUARD TOUR AND GPS TRACKING DEVICES:  Additional quality control efforts at various sites might include implementing Guard Tour systems, in which security officer rounds are tracked and then audited by our management team and placing GPS systems in patrol vehicles to track and audit mobile patrol routes. 

EMPLOYEE EVALUATIONS AND PROBATIONARY PERIODS: We evaluate new security officers at the completion of a 90 day probationary period and evaluates existing officers on an annual basis, allowing opportunity for and encouraging growth and recognizing outstanding performance. 

CLIENT FEEDBACK SURVEYS: We provide client feedback surveys at minimum annually, and as frequently as quarterly.  Our account managers meet with clients regularly to also provide an opportunity to hear feedback and ensure we are providing services to the expected standard. 

Additional Specializations of DK's Team

  • Undercover Investigations
  • Forensic Accounting
  • Surveillance
  • High Risk Terminations
  • Forensic Computer Analysis
  • Narcotics
  • Detection of Deception
  • Forensic Psychology
  • White Collar Crimes
  • Bomb Threats
  • Law Enforcement Coord.
  • Workplace Violence
  • Crisis Management
   

For more information on uniform security, watch Executive Vice President Dr. Kathryn A. Kendall discuss uniform security on eightWest's "Ask the Expert" segment.